Privacy Policy
Last updated: July 2026
1. Introduction
AutoSuite ("we", "us", or "our") operates the autosuite.co.uk website and the AutoSuite platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (email, name, password)
- Agency and client business information
- Website content and design preferences
- Billing and payment information (processed by Stripe)
- Communications with us
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including encryption at rest and in transit, access controls, and regular security assessments. Sensitive credentials stored in the Vault are encrypted using AES-256-GCM envelope encryption.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When you delete your account, we will delete or anonymise your personal data within 90 days.
6. Sub-processors
We use the following processors to run AutoSuite. Material changes will be notified to agency customers in advance where required by contract.
- Hosting & edge: Vercel, Cloudflare (DNS, SSL, R2 storage)
- Database: Neon or equivalent managed PostgreSQL
- Payments: Stripe
- Email: Resend
- AI: OpenAI / Google / Anthropic (whichever keys you or we configure)
- Error monitoring: Sentry
- Stock imagery (optional): Unsplash
DSAR requests: privacy@autosuite.co.uk. Agency admins can export operational JSON from Settings → Compliance.
7. Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Erase your personal data
- Restrict processing of your personal data
- Data portability
- Object to processing
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@autosuite.co.uk
Address: AutoSuite Ltd, United Kingdom