Privacy Policy
Last updated: August 2026
1. Introduction
AutoSuite ("we", "us", or "our") operates the autosuite.co.uk website and the AutoSuite platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
We collect information you provide directly to us, including:
- Access requests: your name, agency name, phone number, work email, and an optional website
- Account details, including your password, once you accept an invitation
- Agency and client business information
- Website content and design preferences
- Billing and payment information, handled by our payment provider
- Communications with us
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Review access requests and send invitations
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
4. Data Security
We use technical and organisational measures to protect personal data, including encryption in transit and at rest, access controls, and encryption of stored credentials. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When you delete your account, we will delete or anonymise your personal data within 90 days.
6. Who we share data with
We share personal data only with service providers who help us run AutoSuite, and only for that purpose. These include providers of hosting, data storage, payments, email delivery, and, where you use it, artificial intelligence features. Each is bound by contract to protect the data and to use it only on our instructions. We do not sell personal data.
To exercise your rights, email privacy@autosuite.co.uk. Agency administrators can also export their data from Settings.
7. Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Erase your personal data
- Restrict processing of your personal data
- Data portability
- Object to processing
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@autosuite.co.uk
Address: Business Automations Ltd, 122A High Street, Ingatestone, CM4 0BA, United Kingdom
Company number: 90035225
VAT number: 526056990